Shipping policy
Last updated: June 2025
At SIDELINESHOP PTY LTD, we aim to get your gear to you quickly and reliably. Here’s everything you need to know about how we ship.
Shipping Within Australia
We currently ship to all locations within Australia using trusted national carriers. You’ll receive tracking details via email once your order has been dispatched.
Standard Shipping:
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Estimated delivery time: 3–7 business days
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Flat rate shipping: $9.95 AUD (or FREE for orders over $100)
Express Shipping:
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Estimated delivery time: 1–3 business days
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Flat rate: $14.95 AUD
Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Delays & Exceptions
Shipping times are estimates and may vary due to carrier delays, weather, or peak periods. SIDELINESHOP PTY LTD is not responsible for delays once a parcel has been handed to the carrier.
Delivery Issues
If your parcel is marked as delivered but you haven’t received it, please contact the carrier directly first. If further help is needed, email us at info@sidelinestools.com.au and we’ll do our best to assist.
International Shipping
At this time, we do not offer international shipping. We’re focused on serving our Australian community first.
Questions?
For any shipping-related enquiries, contact us at info@sidelinestools.com.au.